Monday, 27 June 2011

Benefits of Online fax over Traditional fax


Despite the fact that fax technology hasn't changed much since its inception it's still used widely in the offices. Clearly, faxes won't die but your fax machine should. Here are some of the advantages of using an Internet fax over traditional fax:


1. You can send faxes without having fax machine and dedicated additional fax line.
2. Access, search and store fax messages right into your email inbox.
3. SMS alert on your mobile immediately on receiving new fax message. You don’t need to check emails regularly for new fax.
4. No need to retry every time on getting fax line busy. Failed transmissions are automatically re-attempted.
5. Fully hosted in cloud telephony environment. No hardware required, and no software to manage.
6. Makes your office green.

To know more about this, you can visit http://www.superfax.in
Do share your views on this.

Tuesday, 21 June 2011

Internet fax: A revolutionary way to send and receive faxes.

Internet fax: A revolutionary way to send and receive faxes.
If there’s one piece of equipment that you would easily do away with, it’s your fax machine.  Fax technology hasn’t changed much since its inception. Despite that, it’s used, and continues to remain an integral part in most offices.
Consider this for maintaining a fax machine: you need a dedicated phone line; adequate toner in the fax machine to ensure it can print faxes, plus you need paper too. 
Bearing such costs, nowadays, for sending and receiving faxes is not only costly but completely unnecessary. Any organizations, big or small, could eliminate this by using Internet fax. Therefore, faxes won’t die but your fax machines should.
How Internet fax is the way forward
The presence of Internet is ubiquitous, and has made a profound impact on our lives and our businesses. Most importantly, Internet has made more cost-effective and environment-friendly. Every time you send faxes though Internet, you have helped the earth save papers, and thereby also helped in saving trees.
More importantly, Internet fax is a paperless, hassle free, and a fully hosted solution which ensures higher quality documents received in digital formats.  All your documents automatically go into your inbox even if it was directed to your business phone number. With this you can store as many faxes as you want, and can even access those faxes directly on your smart phones.
Businesses can save lot of money, make communication more effective, and be more socially responsible just by utilizing technologies smartly. Yes it can all be achieved easily, and quite simply once you start using Internet fax and get all the advantages it has to offer to you and to your business.
Send it online -- for free!
Super Fax, is an online service in India that lets you send and receive faxes over e-mail. It lets you send two faxes a day, of up to 10 pages each, without entering a credit card number or even setting up an account. Simply go to http://www.superfax.in/ and register for a free account. Then upload and send your file. The service can send Microsoft Word documents, PDFs, and files in many other formats.
Super fax is, indeed, a way forward to reform your business which will save both money and the environment.




Tuesday, 14 June 2011

8 reasons why you should hire a Virtual Receptionist


The importance of never missing a business call cannot be overemphasized, especially if you’re a small business owner. 20% of your new customers come from phone, and 80% will never call back if they can’t speak to anyone.  Just imagine the vast opportunity that businesses miss on a daily basis for one simple reason: there isn’t anyone to receive their calls. No wonder receptionist is perhaps the first person you hire.
 Hiring a receptionist, however, comes with a big investment in terms of salary, paid vacation, unscheduled sick leaves, and not to mention the overheads such as the availability of receptionist is just for 40 hours a week.
It doesn’t have to be this way—as long as you have Super Receptionist at your disposal.  

Here are the 8 reasons why you should hire a Virtual Receptionist:
All incoming calls are forwarded to mobile or landline numbers
If one number is busy, the next programmed number is called
3. List of all the numbers who have called you. Missing a business lead is not an option anymore.
4.24X 7X 365 availability.
5. Receive fax as a PDF right into your inbox. No fax machine required
Ability to set your work hours. After work hours customers’ calls are sent to Voice Mail.
Detailed call logs with date, time of call, caller id, duration of call and forwarded number.
No setup cost, no hardware required, and no software to manage.

Virtual Receptionist is fully hosted solution that works in the cloud telephony environment.  With Super Receptionist you will save money while maintaining the high level of professional services to impress your callers.


Virtual Receptionist is only  one solution for email,traditional fax,and a phone line.

Sunday, 5 June 2011

Cloud Telephony in india

Cloud Telephony
Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.Cloud Telephony is perfect for businesses that want innovative phone solutions ,ivr solutions, or simply need to eliminate the costs Cloud Telephony is quick, easy, and affordable for any size business provide number of services .

Cloud Telephony Applications
SuperReceptionist:   A Virtual Receptionist or Automatic Answering service machine
SuperFax:    Fax on your computer or email
Supercaller:
SuperDailer:
ERCC:
IVR Studio 2:

Cloud Telephony For Businesses

Routing Inbound Phone Calls
If you want a phone number that your customers can call to automatically check on the status of an order using IVR phone menus, with an option to speak to a home-based agent using a virtual call center application, you can do that with Cloud Telephony.
Broadcasting Interactive Outbound Calls
If you want to automatically call customers to confirm the scheduled delivery time for an oven, bed or television, with an option to reschedule by speaking with a live agent, you can do that with Cloud Telephony.
Integrating With Databases
If you want to automatically call your customers at the completion of online transactions to thank them for their order, ask a few survey questions and post the results back to your CRM using a telephony API, you can do that with Cloud Telephony.

 We are Knowlarity  which is  the pioneer of cloud telephony based solutions in India. The company has cluster setups in Delhi, Noida, Lucknow, Mumbai and Muzaffarpur. Knowlarity has developed a distributed and extensible telephoney platform that utilizes and combines the calling capacity of each cluster on demand to serve high volume requirements for any of its telephony products or services. Knowlarity is focused to deliver simple and useful telephony products that can help businesses improve their bottom-line.

Why we are using this technology:
The market today is changing and the ready availability of cloud telephony demonstrates the power of the technology solutions you can leverage to drive more productivity and profitability in the current economic recovery. It is time to move away from systematic approaches to doing business and change your focus so you can enjoy optimal results.

Flexibility is also an important focus and cloud telephony can provide you with the flexible platform you need to deliver the desired results

Security:  
 Secure: High confidentiality ensured by 128-bit encryption technology
100% Private & Confidential: Your own private fax number, No need to share a fax number with others,

Save Money:
 Zero Maintenance cost: No telephone line required, No electricity required, Hassle Free.
 Low Cost: Very economical outgoing fax, Saves paper, ink and cartridge expense
Small Approach in  saving trees : Called Green Fax also  Paperless, Over internet, No electricity


 The features that cloud telephony can deliver include mobile integration ,unified communications that focus on chat, e-mail integration and other potential linkages to key business applications; multi-branch integration to keep all locations on one number; and so much more.

 With cloud telephony, you can enjoy speed and simplicity in a platform , no hardware or software required that reduces overhead and increases customer satisfaction and employee productivity.